Your Dog's Privacy Matters

At Rusty's Retreat, your privacy—and your pet's comfort—are our top priorities. This policy explains how we collect, use, and protect your personal information, especially in connection with our SMS communications and pet care services.

We may collect the following information when you interact with us:

• Name to personalize communication and services
• Phone number to send SMS updates, reminders, and promotions
• Pet information including name, breed, age, medical needs, and preferences

We use your information to:

• Confirm appointments and send reminders
• Provide updates about your pet's stay or care
• Share occasional promotions or service announcements
• Maintain accurate records for personalized pet care

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt‑in and consent data are never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt‑in data.

By providing your phone number and agreeing to receive texts, you consent to receive SMS messages from Rusty's Retreat at (515) 207‑7050 regarding:

• Account notifications
• Customer care
• Marketing and promotions

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You can reply STOP or CANCEL to unsubscribe at any time or HELP for assistance.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored securely and only accessed by authorized staff.

We may update this policy from time to time. Any changes will be posted on our website and, when appropriate, communicated via SMS.

Rusty's Retreat
(515) 207‑7050
edidlott@rustysretreatia.com
www.rustysretreatia.com
Bondurant, Iowa

Our website may use cookies or basic analytics tools to improve functionality and understand how visitors use our site. This information does not personally identify you.

We retain customer and pet information only as long as necessary to provide services or comply with legal requirements.

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

You may request to update, correct, or delete your personal information at any time by contacting us.

To update your communication preferences, please contact us directly or reply HELP to any SMS message.

We may use trusted third‑party service providers to support our operations, such as scheduling, payment processing, or website hosting. These providers are only permitted to use your information as needed to perform services on our behalf.